Etsy Order Information

Thanks so much for choosing Saddle Hill!

You’re shopping small, handmade, and supporting us in our dream of supporting our family through art and creativity.
Filling out this form below will help us to ensure your products are created just how you want them to be. The less questions we have for you, the faster we can create your products and get them on their way to you.

Need help?

You can find help and information for the most common questions here: https://saddlehill.freshdesk.com/support/home. Otherwise, feel free to reach out to us at cs@saddlehillstudios.com.

Processing Time

Want to know when your order will ship?
~ Ready to Ship items: 1 Business Day
~ Rush orders: 1-3 Business Days
~ Blank items: 1-3 Business Days
~ Design Included items: 1-3 Business Days
~ Customized items: 3-7 Business Days

Anything more than 5 sets may require additional processing time. If you need your order in a hurry, you can purchase a rush order here.

1 Order Information

2 Customization

3 Wrapping Up

ORDER INFORMATION
Your Order Number*
IMPORTANT: Be sure this is your order number and not a transaction number.
Your Name*
Who should we ask to speak with if we have to reach out regarding your order?
Email Address*
The best email to reach you regarding your order. Please ensure this is accurate as proofs will be sent to this email address only.

CUSTOMIZATION
How are we going to personalize your order?*
- Reorder or Designs already on file
- My own logo and/or text
- Text Only (Design Included Items)
Do your templates require updates or changes?
- No, I would like my items exactly the same as my previous order(s)
- Yes, I require changes to my templates
Upload Your Graphics or Logo
Upload your logo or graphic files here. FILES MUST BE PRINT-QUALITY. If the files are not print-quality, this may cause delays for your order. If you have any issues uploading your files, please send them via email once your form is completed.
Drop files here or

Accepted file types: jpg, png, pdf, jpeg.
Text to be included on your items:
Please limit to 2-3 lines only (except for business cards).
Consider the size of your products when selecting text.
Text Line 1
Shop or Business name, etc. Will use primary font for this line.
Text Line 2
Website, tagline, etc. Will use secondary font for this line.
BE SURE TO TEST ALL CHARACTERS IN YOUR TEXT TO ENSURE THE FONT CAN PRINT EVERY PART CLEARLY
(watch especially for punctuation marks as some fonts do not offer them)!

Enter text here to preview!
Primary Font Name
(Shop Name or Title) Choose from our font demo or let us know of another font you'd like to use. You must be able to provide a license and the font file if a license is required for commercial use. If a font is not listed here, we will choose one for you.
Secondary Font Name
(Tagline, website, or other text) We typically use Century Gothic or Century Schoolbook by default. If you'd like to use a different font, please include the name of the font here. If no font is provided here, we will use our default based on what looks best with your customization.
Do your items require printing on the back?*
Printing on the back will only be included if the addon is purchased or if it is included in your products.
Printing on the back requires an additional fee for most products. This fee is not necessary when the back is actually on the same side of the sheet (ie. folded items).
- Yes, I would like print on the back.
- No, I do not require print on the back
Text to be printed on the back
Please limit to 2-3 lines of text depending on the size of your item(s).

WRAPPING UP
Would you like a digital proof?*
We send proofs via EMAIL within 1-5 business days. If we do not receive a reply within 2 business days, we reserve the right to proceed with the order as shown in the proof OR cancel it entirely.
**Proofs are digital screenshots.
**Proofs are sent to the email address address you provided in this form.
- Yes, please send me a digital proof.
- No, I do not need a digital proof.
Layout Notes
Please provide any details regarding how you would like your items set up. This is helpful if you have a specific measurement for your fittings (example: slits 1/4" from the top, holes 1" apart, etc).

If no information is provided, we will use our own default layout.
Please list any changes (if applicable)
Please include notes for ANY AND ALL changes required. If no notes are included here, your order will be print and cut the same as previous orders.

A quick note about this form…

Our own website is in no way affiliated with Etsy. This form simply helps us in gathering all of the information needed to ensure we create the perfect customized items for you. No information provided here will be shared with anyone else or used for any other purpose than fulfilling YOUR order. If you require any assistance or have any issues with this form, please feel free to reach out to us at info@saddlehillstudios.com. We hope you love what we create for you!

Thanks so much for choosing Saddle Hill!

Need help?

Processing Time

ORDER INFORMATION

CUSTOMIZATION

WRAPPING UP

A quick note about this form…

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